Click on the category to browse FAQs.
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Carelogic (24)
Common questions & answers dealing with Carelogic/Qualifacts. -
Clinical Policies and Procedures (2)
Policies and procedures related to behavioral health programs. -
E-Mail (8)
View various topics to help you figure out or answer questions regarding email issues, setup, questions, how-to's, etc. -
General Inquiries (1)
Misc./General Inquiries and their answers. -
Hardware Issues (4)
Common hardware support issues that can be resolved by the user. -
Help Desk (2)
If you need help when dealing with the new F&CS Help Desk system. Find general solutions and explanations here. -
I.T. Policy (6)
This category contains any useful information regarding policies and procedures of the Family & Community Services Technology Department. -
Office 365 (5)
Link to common questions about O365
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Office Issues (2)
Issues with Microsoft Office 2007 (Not Outlook) -
Phone System (Star2Star) (13)
Issues related to the Star2Star IP-Based Phone System -
Remote Access (2)
If you're out of the office sick or at a location that is far away from the Ravenna/Oakwood building and need access to network drives/files. Then look no further! -
Windows Issues (1)
Issues related to Windows OS - NOT APPLICATIONS -
Xerox Copiers/Printers (1)
Issues related to the Xerox Multi-Function Devices (Printer/Scanner/Copier/Fax)