%{ticket.name},

Thank you for supplying us with your valueable feedback, we're always looking to improve our system(s) and process. We know a lot of you deal with clients and have a big heart for them. In a weird way you, the employees are our clients and we have a big heart for all of you. We look to keep you happy and peaceful at work. We want you to be able to work in a stress-free atmosphere, we know sometimes technology can fail and we may be overwhelmed which will take time to get to you.

At the end of the day, we try our best and whether your feedback was positive or negative, just know we're honestly trying our best to serve the entire agency.


Thank you %{ticket.name},

F&CS Support Team